Frequently Asked Questions
Ever had a burning question you needed to ask Dickies? Take a look at some of the questions we're constantly asked and you may find the answer you need.
Still have an unanswered question? Click here to send us an email.
Q: Doesn't Dickies just make work uniforms?
A: While Dickies has made work apparel since 1922, we pride ourselves on the wide array of garments we manufacture. As well as an extensive selection of work pants and work shirts we also offer garments such as denim jeans, bib overalls, shorts, utility wear, coveralls, jackets, and insulated goods in a variety of colors and washes. Dickies also offers a full line of women's and children's apparel. Stop by our on-line catalog to see every garment, color and size Dickies makes.
Q: How can I find the retailer nearest me that carries Dickies® garments?
A: The easiest way is to use our on-line Retailer Locator. Click Here to go there now. If not, you can always call 1-800-DICKIES(342-5437) and one of our customer service representatives will be happy to help you find the Dickies® retailer nearest you.
Q: What if I can't find the specific garment, size or color I'm looking for?
A: The first step is to use our retailer locator to see what stores around you carry the Dickies brand. Our locator will give you a list of stores you can call to see if they carry what you need. If you can't find that special garment at any retailers in your area, you can call 1-800-DICKIES(342-5437) and ask for one of our Worker's Choice™ mail-order catalogs. The catalog allows you to order every garment, size and color Dickies makes - and have it shipped directly to your door via UPS. You can also request a catalog right on our web site.
Q: How can I contact Dickies?
A: You can either email us at firstname.lastname@example.org, call us at 1-800-DICKIES(342-5437), or send a letter to: Williamson-Dickie Mfg. Co., P.O. Box 2507, Fort Worth, TX 76113 ATTN: Customer Service Department
Q: What if I come up with a perfect idea for Williamson-Dickie to use, and want to offer it to you?
A: Williamson-Dickie appreciates individual interest in submitting ideas, proposals, or suggestions. Williamson-Dickie has many projects under development at any given time and it is possible that unsolicited ideas or proposals could be submitted to Williamson-Dickie which are already under consideration or may already be in the planning stages. Williamson-Dickie associates are not authorized to accept or consider unsolicited ideas, suggestions or proposals including ideas for new advertising campaigns, new promotions, new or improved products or technologies, product enhancements, processes, materials, marketing plans or new product names. Please do not send any original creative artwork, suggestions or other works. The sole purpose of this policy is to avoid potential misunderstandings or disputes when Williamson-Dickies' products or marketing strategies might seem similar to unsolicited ideas submitted to Williamson-Dickie. Please do not send unsolicited ideas, proposals, or suggestions to Williamson-Dickie or anyone at Williamson-Dickie. In the event Williamson-Dickie does receive unsolicited ideas, proposals, or suggestions, regardless of statements which may be made in the correspondence received, the following terms shall apply to all unsolicited idea, proposal, or suggestion submissions.
TERMS OF IDEA SUBMISSION
All individuals or companies submitting unsolicited ideas agree to the following:
(1) Unsolicited ideas will automatically become the property of Williamson-Dickie, without compensation to individuals or companies making the submission;
(2) Williamson-Dickie will be allowed to use the ideas for any purpose and in any way, including providing the unsolicited idea or suggestion to other parties as deemed appropriate.